Client liaison is a professional role that involves acting as a bridge between a company and its clients. In this role, the client liaison is responsible for managing the relationship between the company and its clients, ensuring that clients are satisfied with the company’s products or services, and identifying opportunities for growth and development.
The client liaison is typically the point of contact for clients, responding to inquiries, addressing concerns, and providing support as needed. They may also be responsible for managing client accounts, tracking client interactions, and providing reports to management on the status of client relationships.